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Press the EDIT button on the image display screen. When cropping is set, is shown in the lower left of the image display screen. Go to your Desktop (main window that comes up when you start Windows with all of the icons on it) and right-click your mouse in any blank area, then choose the PASTE option. Follow the steps below to confirm that cropping is turned off. With all of the items you want to move selected, please go to the EDIT menu and select the CUT option.Ĥ-3. Please be sure to leave the WIATWAIN.DS file and PIXMA MX922 folder inside of the TWAIN_32 folder.Ĥ-2. Drag the white squares on the image to specify the area to be cropped, then click OK. The Correct/Enhance Images window appears. You will want to hold the the CTRL key on your keyboard while selecting each of the items until all of the items except for the two referenced above are selected. Click Correct/Enhance at the bottom of the screen. Click on each of the other items in the folder other than the the WIATWAIN.DS file and MX922 folder to select them. If there are other files in that folder, you will want to move them to another location, preferably your Desktop by doing the following:Ĥ-1. Note Click Reset Selected Image in the Correct/Enhance Images window to undo all enhancements. Inside of the TWAIN_32 folder, you will see a folder for your PIXMA MX922 printer as well as a WIATWAIN.DS file. Click Correct/Enhance at the bottom of the screen. Locate the TWAIN_32 folder, then double-click to open it.Ĥ. Locate the WINDOWS folder, then double-click to open it.ģ. Go to Computer / My Computer and locate the C: drive, then double-click on it to open.Ģ. To move the files, please follow these steps:ġ. If there are, we can temporarily remove the files to see if this will allow the program to launch. We do not have a recommendation for putting the My Image Garden software in debug mode, however, we can see if there are some files in a folder called TWAIN_32 other than those related to the printer that may be causing a conflict with the My Image Garden program.

#CANON IMAGE GARDEN CROPPING DISABLED HOW TO#

"TRUE" troubleshooting recommendations: How to Put the "My Image Garden Software in Debug mode so that it produces a log file and we can see where the load terminates or stalls Uninstalled and reinstalled the original Software - same resultsĭownloaded latest release of software and installed - same resultsĭisabled Norton 360 and reinstalled software - same results When the "My Image Garden" Software Starts it just stays at the "Please wait." I let this go over night and still the software did not load.

#CANON IMAGE GARDEN CROPPING DISABLED INSTALL#

The Software appeared to install successfully, there were no error messages. The problem is purely with the image garden Software.

#CANON IMAGE GARDEN CROPPING DISABLED DRIVER#

I do not believe that this is a driver issue as I am able to communicate with the Printer successfully and do simple Printing from several applications. My Problem is a bit different and should be an easy fix if I can get some "TRUE Tech support troubleshooting"ĪSUS Dual Core 3.0 GHz with Hyper speed Tech